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IN THIS ISSUE
Newsletter Sponsors
A Note from the Editor
Breaking News
Today's Recruiting News Headlines
Featured Recruiting Jobs
Recent Recruiting Blog Headlines
Weekly Article: Employee’s costly mistake may be owners fault, too
Employment and Economy Stats
Special Trials and Discounts
Employment Studies and Trends
Upcoming Conferences
Site Of The Week: Learn how to Recruit Smarter >>
Final Note - On The Lighter Side

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Newsletter Sponsors

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2. RecruitingJobs.com

Look for a recruiting job or need to hire recruiters? Search and post at RecruitingJobs.com.

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Visit http://www.RecruitingJobs.com

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A Note From The Editor

Learn how to Recruit Smarter >>

The Recruiter's Guide to Online Job Marketing is an invaluable resource in your search for qualified candidates. The Free Guide provides critical insights into motivating the most qualified candidates to respond to your job postings.

• Recruit Smarter--Prepare compelling job descriptions to target qualified candidates
• Save Time--Increase the quality of resumes you receive

Download your copy today!

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Useful Links

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Breaking News

The Conference Board Help-Wanted Online Data Series™ Reaches New High in March
New online job ads rose sharply in March, reaching 2,401,200, according to The Conference Board Help-Wanted OnLine Data Series™. The March level was 414,600, or 21 percent above the previous month and followed a small decline in February.

Complete Story >>

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Today's Recruiting News Headlines

View more HR/employment news headlines at our Recruiting Newswire. Please send us your press releases. Click here for submission instructions.

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Featured Recruiting Jobs

This section highlights several recruiting related positions recently posted on Recruiting Jobs. To view all jobs or to register for a career agent click here.

Looking to hire recruiting professionals?  Post a 60 day job posting ad on RecruitingJobs.com for $225 and be featured in The Recruiting News.
Register to post >>

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Recent Recruiting Blog Headlines

India is now outsourcing? Go figure...
India reaped new fortunes in its recent rise as an outsourcing powerhouse. But now India hears footsteps: China, the Philippines, Hungary, the...
4/18/2006 11:50:32 AM [Jim Stroud 2.0 - I recruit, therefore I am.]

Recruitment Blogs & Podcasts
David Bowen, who writes a weekly column on websites for the Financial Times, wrote in his April 6 column about the use of blogs and podcasts in...
4/18/2006 5:10:48 PM [Resourcing Strategies]

All Recruiting/HR Blog Headlines >>

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Weekly Article
Employee’s costly mistake may be owners fault, too
Ask Joan Lloyd

Dear Joan:

I am a business owner who has had an employee work for me for approximately three years. She is a very well trained employee at that. She made a MAJOR mistake in one of our business dealings, in which she had to redo the whole job over, costing us literally thousands of dollars.

How do I handle the discipline of this person? She was in charge of this job from beginning to end and stated she could handle it. Now she has to do the job all over again, which will take approximately two weeks and expects to be paid the same salary for doing it the first time.

She does not feel the bite that the company has felt and doesn't seem to really worry about the fact that she lost the company money. She is a good employee and I want to keep her but this was a major mistake. I am thinking I should have her pay for her mistake by fixing it for free (off the clock) My question is - is that asking too much? I already paid her once. I think she should pay for it out of her own pocket. Next time she will be more careful and probably not make the same mistake again. Please advise.

Answer:

You do need to impress upon this employee the seriousness of the mistake—especially since she doesn’t seem to realize the magnitude of the error. However, I doubt if punishing her in this way will achieve the result you want.

As an owner you are acutely aware of every rise and fall in revenue. You invest your own money and sweat equity to build your business one, customer at a time. You have your own skin in the game, so a mistake like this is painful.

Your employees don’t share your pain. They have a job, not a business. Whether you make a profit or not is usually not part of an employee’s major focus, as long as they get paid on time. That’s not necessarily self-centered; it is just the nature of the arrangement. You take personal risk by being an owner and therefore, you reap bigger rewards and take bigger personal risks if things fail.

For example, if you make a bigger profit on a job than you anticipated do you also give the employee a bump in pay for that job? If you are sued for something, do you pass the hat and ask employees to help you cover the cost?

Now before I hear a howl of protest from all the excellent employees out there...I need to say that there are many employees who are committed and focused on helping the company make money and grow, but let’s be realistic—it all ties back to making sure the company grows so they can grow with it. The bottom line is that if the company fails, they simply leave and find another job. If the business fails for you, it’s financially and emotionally devastating.

You may not like to here it but this mistake may also be partly your fault. If this was such a costly piece of work, why weren’t you monitoring it more closely? Did you delegate it without any oversight? In the future you may want to meet one-on-one with your employees on a regular basis, to hear progress reports and do some coaching.

Making her correct the mistake without paying her will backfire. In fact, you mention that she would be “off the clock” so I assume she is hourly. It isn’t legal to expect an hourly employee to work (straight time or overtime) without paying him or her. If you don’t want her to leave, or get tangled in a legal disagreement, I’d recommend a different approach.

Sit her down and explain how much this mistake has cost, both in direct and indirect costs. Paint a clear picture about the impact that has on the business. (Often, employees think the business makes much more money than it actually does. They see customer invoices and naively assume a lot of that income goes directly in the pocket of the owner, rather than to taxes, insurance, rent, employee benefits, etc.)

In fact, this may be a wake up call to you to be more proactive about regular communication to all employees about your company’s financial performance. Often, when owners share the real costs of running the business, employees are surprised—and much more cognizant about managing costs and avoiding mistakes. If you are reluctant to share actual dollars, then use percentages.


Complete Article >>

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Upcoming Seminars & Conferences

May 10 - Kennedy Information's Recruiting 2006 Conference and Expo
May 30 - Annual National Meeting and Exhibition for Recruiters
June 21 - EREC 2006
Oct 4 - Human Resource Executive®’s 9th Annual HR Technology® Conference & Expo

Complete calendar for upcoming conferences and seminars.

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Site of the Week

Learn how to Recruit Smarter >>

The Recruiter's Guide to Online Job Marketing is an invaluable resource in your search for qualified candidates. The Free Guide provides critical insights into motivating the most qualified candidates to respond to your job postings.

• Recruit Smarter--Prepare compelling job descriptions to target qualified candidates
• Save Time--Increase the quality of resumes you receive

Download your copy today!

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Final Note - On The Lighter Side

A Chuckle A Day Keeps the Doctor Away

Laughter is contagious and not in a bad way. New studies are reinforcing beliefs that humor is a highly effective way to reduce stress, lower blood pressure, protect the heart and other helpful physical effects.

The increased health benefits from laughter are becoming more apparent as the workers are becoming increasingly stressed in the workplace.

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