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IN THIS ISSUE
Newsletter Sponsors
A Note from the Editor
Breaking News
Today's Recruiting News Headlines
Featured Recruiting Jobs
Weekly Article:
How to
Identify a Problem Solver
Special Trials
and Discounts
Recruiting Polls and Trends
Layoffs and Downsizing Report
Recruiting Essential Bookmarks
Upcoming Conferences
Site Of The Week:
ResumeGrabber.com
Final Note - On The Lighter Side
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Newsletter Sponsors
1. DICE.com - LIMITED
TIME OFFER!
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A Note From The Editor
Leading Indicators,
Jobless Claims Drop
A gauge of future
economic activity signaled that the nation's financial
recovery lost some steam in June, yet the labor market
continues to show signs of improvement.
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Breaking News
Staffing companies
Manpower Inc. and Kelly Services Inc. on Tuesday
reported strong second-quarter earnings growth, further
evidence of a sustained job market recovery.
Complete Story >>
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Today's Recruiting
News Headlines
View
HR/employment news headlines or our
Recruiting Newswire.
Please send us with your press releases, news items,
personnel changes, etc.
Click here for submission instructions.
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Featured Recruiting
Jobs
This section highlights several recruiting related
positions recently posted on
Recruiting Jobs.
To view all jobs or to register for a career agent
click here.
Looking to hire recruiting professionals? Post a
60 day job posting ad on RecruitingJobs.com for $225 and
be featured in Recruiting News.
Register to post >>
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Weekly Article
How to
Identify a Problem Solver
By
Harry Joiner
How to Identify a Problem Solver
As an executive recruiter, I interview a lot of
people. And while most candidates find a way to look
good on paper, their resumes don't always reveal how
good of a problem solver they are. Yet all of my clients
want to hire problem solvers - people who can walk into
their operation and make their problems go away.
This is understandable. Business, of course, is all
about problems. In fact, whether your business is in
growth mode or decline, you will always have problems.
And it's management's job to either come up with the
answers, or hire people who will. This article is about
the latter.
How We Learned about Solving Problems
Through
conventional classroom education, most of us have come
to believe that there is usually a right or a wrong
answer to a problem. As such, we tend to study our most
pressing business problems to find a single "right"
answer - as if we are solving for X in a math problem.
Yet in the business world, many problems don't become
clearer the more we study them. Instead, they may become
larger and more confusing. Problems involving a mix of
personalities and dynamic markets can be especially
vexing.
Naturally, hiring managers who fail to understand the
nature of their business problems will find it difficult
to hire someone who can solve them.
Seven Steps to Successful Problem Solving
When solving problems - whether in real life or in a
job interview - it's important to follow a logical
process. Most business problems are not solved because
people don't define the "real problem" clearly.
Therefore, the strength of a job applicant's problem
solving ability can be seen by walking them through the
following seven step framework while getting them to
describe how they solved a real life problem in their
last job. When discussing a problem that they solved in
a previous job, the applicant should demonstrate an
ability to:
1. Define the problem: Have the candidate
identify what went wrong by including both a cause and
an effect in the definition in the problem they solved.
2. Define the objectives: Have the candidate
explain the outcome he wanted to achieve as a result of
solving the problem.
3. Generate alternatives: How many
alternatives did the candidate generate? Did the quality
of the alternatives vary greatly? Was there a
significant difference in the hard (and soft) costs
associated with each idea? And so on. This is the area
in which the candidate can demonstrate their creativity
and resourcefulness as a problem solver.
4. Develop an action plan: Have the candidate
recap their detailed action plan. Most action plans for
tough problems involve taking several steps over a
period of time. In his recap, does the candidate specify
who did what? And by what dates? The devil is in the
details, and detailed problem solvers are usually more
effective than generalists.
5. Troubleshoot: This is where the candidate
can recap the worst cases scenarios. What could have
gone wrong in his plan? What might have been the side
effects? How did the candidate ensure this plan would
work? Were there any unintended consequences?
6. Communicate: Getting information to the
right people is key for getting the buy-in to make it a
success. Have the candidate address which individuals or
groups affected the success of his action plan. Does he
explain who was impacted by it and who needed to be
informed about it? How did he communicate with relevant
parties? The most effective executives are those who can
leverage their time and talents by getting things done
through other people. This is your opportunity to build
your company's management bench.
7. Implement: Have the candidate address who
carried out the plan and monitor its implementation. Who
was accountable for each part of the solution? What were
the consequences for failure to meet the plan? Try to
determine: As a manager, will the candidate be "hard on
the issues and soft on the people?"
Drilling down on how a candidate has solved problems
in the past will give you a good idea of how they will
solve problems in the future. Think in terms of the
quality, consistency, and costs of their solutions.
During the interview, you must get the candidate to be
specific about their problem solving experience.
Minimize the chances of being duped by getting the
candid to recap in vivid detail exactly what happened in
a given situation.
Think like a little kid: Ask "Why?" or "How?" to
everything they say. If you don't challenge them during
the interview process, you may pay a steep price later
for your lack of persistence.
About the Author
Harry Joiner comes to The SearchLogix Group from
Reliable Growth, an Atlanta-based Sales and Marketing
consultancy which he founded in August 2001. Working
with Fortune 500 clients such as Aflac Insurance and NCR
Corporation, Harry is a recognized thought-leader in the
area of new business development. He has a long history
of developing domestic and international markets in
multiple industries including software, food, insurance,
telecoms and shipping.
Harry's regular columns have appeared in ERP Tips;
Institutional Distributor magazine; and Marketing &
Technology magazine. His creative business development
ideas have been featured in Competitive Edge magazine,
TEC World News, the Journal of Business & Industrial
Marketing, Best of Law Marketing, and the CPA Marketing
Report.
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Recruiting Polls and Trends
Traffic on Web Job Sites Up
30 Pct in June-Report
LOS ANGELES (Reuters) - Despite concerns that the
country's economic recovery may have hit some speed
bumps, visits to employment Web sites rose sharply in
June, Internet audience measurement service Nielsen
NetRatings said on Friday.
Traffic to career sites rose 30 percent in the month
over a year earlier, NetRatings said, with a total of
27.2 million people visiting such pages.
Monster.com, a unit of Monster Worldwide Inc. (Nasdaq:MNST
- news), topped the charts with a unique audience of 9.6
million users. It was followed by CareerBuilder with 9.3
million users and Yahoo Inc.'s (Nasdaq:YHOO - news)
HotJobs with 7.1 million users.
Of those seeking jobs, NetRatings said, 89 percent
registered with Monster, far more than CareerBuilder and
HotJobs, at 47 percent and 43 percent respectively.
Users also spent more time at Monster (nearly 18.5
minutes) than CareerBuilder (just over 14 minutes) or
HotJobs (6.5 minutes).
In total, NetRatings said just over 18 percent of the
entire Internet population visited job sites in the
month. "However, there's still much room for expansion
and opportunity for career sites to take away market
share from newspaper classifieds and other traditional
forms of job-hunting," said Kenneth Cassar, director of
strategic analysis for NetRatings, in a statement.
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Layoffs and Downsizing
Report
Recruiters Network has added
a layoff and downsizing report section to its
newsletter. This section can be a great leads source for
candidates.
More information on how to use this section here.
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Recruiting Essential Bookmarks
Best HR Job Boards
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Upcoming Seminars &
Conferences
Zero Based Hiring -
Lou Adler
Performance-based, Interviewing, Assessment
and Recruiting Techniques
-
August 18, 2004 - San Diego, CA
-
September 22, 2004 - Minneapolis, MN
-
October 6, 2004 - Chicago, IL
-
October 27, 2004 - Raleigh, NC
-
November 3, 2004 - Denver, CO
-
November 17, 2004 - New York, NY
-
December 8, 2004 - San Francisco, CA
Click here for schedules for upcoming
conferences and
seminars.
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Site Of The Week
ResumeGrabber.com
With a single click, you can directly enter resumes
&leads into your resume database from recruiting sites,
email, Word files.
Free Trial ->>.
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Final Note - On The
Lighter Side
The Difference Between
You and Your Boss
When you take a long
time, you're slow.
When your boss takes a long time, he's thorough.
When you don't do it,
you're lazy.
When your boss doesn't do it, he's too busy.
When you make a mistake,
you're an idiot.
When your boss makes a mistake, he's only human.
When doing something
without being told, you're overstepping your authority.
When your boss does the same thing, that's initiative.
When you take a stand,
you're being bullheaded.
When your boss does it, he's being firm.
When you overlooked a
rule of etiquette, you're being rude.
When your boss skips a few rules, he's being original.
When you please your
boss, you're apple polishing.
When your boss pleases his boss, he's being cooperative.
When you're out of the
office, you're wandering around.
When your boss is out of the office, he's on business.
When you're on a day off
sick, you're always sick.
When your boss is a day off sick, he must be very ill.
When you apply for leave,
you must be going for an interview.
When your boss applies for leave, it's because he's
overworked.
Author Unknown
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*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* All rights reserved.
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